Terms of service

Welcome to movewithosa.com, operated by One Step Ahead (“we”, “our”, or “us”). By accessing or using our website and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have given consent for any minor dependents to use this site.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

All products are subject to availability. We reserve the right to:

  • Limit quantities of any products or services.
  • Discontinue any product at any time.
  • Modify product descriptions and pricing without prior notice.

We make every effort to display product colors and images as accurately as possible, but we cannot guarantee your device will display them correctly.

3. Pricing and Payments

All prices are listed in Indonesian Rupiah (IDR) unless otherwise stated.

We reserve the right to change prices at any time without prior notice. Payments must be completed using the available payment methods on our website. Orders will only be processed after payment is successfully received.

4. Order Acceptance and Cancellation

We reserve the right to refuse or cancel any order for reasons including but not limited to:

  • Product availability issues
  • Errors in pricing or product information
  • Suspected fraudulent or unauthorized transactions

If your order is canceled after payment, a full refund will be issued.

5. Shipping and Delivery

Delivery times are estimates and may vary depending on location and courier services. We are not responsible for delays caused by shipping carriers or unforeseen circumstances.

Customers are responsible for providing accurate shipping information. We are not liable for failed deliveries due to incorrect details.

6. Returns and Refunds

All returns and refunds are subject to our Refund Policy. Please refer to our Refund Policy page for full details.

7. Intellectual Property

All content on this website, including but not limited to logos, images, product designs, text, and graphics, is the property of One Step Ahead and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without our prior written permission.

8. User Conduct

You agree not to use our website for any unlawful or prohibited activities, including:

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Transmitting harmful code or malicious software
  • Engaging in fraudulent or deceptive behavior

9. Limitation of Liability

To the fullest extent permitted by law, One Step Ahead shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

10. Indemnification

You agree to indemnify and hold harmless One Step Ahead from any claims, damages, or expenses arising from your breach of these Terms of Service or violation of any law.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of Indonesia.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on this page.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

  • Email: weareosa@gmail.com
  • Website: movewithosa.com

By using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service.